How to Verify Brand Email Domain？

Want your outreach emails to stand out in a crowded inbox? Verifying your brand email domain with Datech Influx helps you send emails that not only look professional but also reflect your brand identity. This step-by-step guide will walk you through everything you need to know — from what a domain is to how to get verified and start sending emails from your brand domain.

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1. What Is an Email Domain?

Say your email address is:

[email protected]

In this case, brandname.com is your domain — specifically, a second-level domain. It is the core identifier for recognizing the brand identity.

Important:

To verify your email domain in Influx, you'll need a third-level domain (also called a subdomain), like:

[email protected]

In this example, cc.brandname.com is the third-level domain you'll be verifying.

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2. Why You Can’t Verify a Second-Level Domain?

If you try to verify a second-level domain (like brandname.com) with Influx, it will override your current email service for that domain — which could break all your existing email accounts. That’s why it’s crucial to use a new third-level domain (like cc.brandname.com) dedicated to Influx. This keeps your regular brand email system running smoothly, while giving Influx its own branded sender domain for influencer outreach.

For example:

[email protected]

This way, only Influx handles emails sent through that subdomain.

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3. Why Should You Verify Your Brand Email Domain?

Here’s what you get when you verify your brand domain:

• ✅ Boosted trust – Emails come from an address that looks clearly branded and official.

• ✅ Higher open rates – Influencers are more likely to open emails from recognizable brand domains.

• ✅ Better visibility – Branded emails stand out in crowded inboxes.

• ✅ Cleaner identity – Your outreach comes from your company’s domain, not a shared system address.

Without verification, your emails will come from a generic system email, which can seem untrustworthy—or worse, get ignored.

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4. What You Need to Prepare Before Verifying?

Before you start the verification process, make sure you have:

1. Access to your domain DNS settings — you’ll need to add some DNS records later.

2. A new third-level domain created just for Influx, like: outreach.brandname.com

3. A dedicated email address using that subdomain, like: [email protected]

Ask your IT or email admin to set this up for you before you proceed.

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5. Who Can Apply for Domain Verification?

Only the main admin account (aka “parent account”) on Influx has permission to request a domain verification.If you're part of a team and don’t see the option, ask your company’s main Influx admin to apply.

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6. How to Verify Your Domain?

Ready to verify? Follow these steps:

1

Log in to Influx

Click your avatar in the top-right corner, then select Verify Email Domain.

2

Submit Your Third-Level Domain

Enter the subdomain you want to verify — something like: outreach.brandname.com

Then click Next.

3

View DNS Settings

After submitting, click View Authorization. Influx will show you the DNS records you need to add.These include:

• Name

• Type

• CNAME Record

• Main Domain

• Value

4

Add the DNS Records

Go to your DNS hosting provider (like GoDaddy, Cloudflare, or Alibaba Cloud) and add the records exactly as shown.

Note: DNS changes might take anywhere from 10 minutes to 24 hours to take effect.

5

Click "Verify"

Once your DNS records are live, go back to Influx and click Verify. If everything is set up correctly, your domain will be verified!

6

Start Sending Branded Emails

That’s it! You’re now ready to send emails from your verified brand domain, like: [email protected]

Your outreach just got a whole lot more professional — and recognizable.

Don’t delete those DNS records after verification. Removing them will un-verify your domain, and you won’t be able to send emails from it anymore.

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Final Thoughts

Verifying your brand domain in Influx helps you stand out in every inbox, build trust with influencers, and drive stronger response rates. It’s a simple step with powerful results.

Need Help?

[email protected]	WhatsApp