> For the complete documentation index, see [llms.txt](https://support.datech.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.datech.ai/influx/invitation/verify-brand-email-domain.md).

# How to Verify Brand Email Domain？

Want your outreach emails to stand out in a crowded inbox? Verifying your **brand email domain** with Datech Influx helps you send emails that not only look professional but also reflect your brand identity. This step-by-step guide will walk you through everything you need to know — from what a domain is to how to get verified and start sending emails from your brand domain.

***

## 1. What Is an Email Domain?

Say your email address is:

<pre><code><strong>aaa@brandname.com
</strong></code></pre>

In this case, `brandname.com` is your **domain** — specifically, a **second-level domain**. It is the core identifier for recognizing the brand identity.

{% hint style="warning" %}

#### &#x20;Important:

To verify your email domain in Influx, you'll need a **third-level domain** (also called a subdomain), like:

```
aaa@cc.brandname.com
```

In this example, `cc.brandname.com` is the third-level domain you'll be verifying.
{% endhint %}

***

## 2. Why You *Can’t* Verify a Second-Level Domain?

If you try to verify a second-level domain (like `brandname.com`) with Influx, it will override your current email service for that domain — which could break all your existing email accounts. That’s why it’s crucial to use a **new third-level domain** (like `cc.brandname.com`) **dedicated to Influx**. This keeps your regular brand email system running smoothly, while giving Influx its own branded sender domain for influencer outreach.&#x20;

For example:

```
influencer@outreach.brandname.com
```

This way, only Influx handles emails sent through that subdomain.

***

## 3. Why Should You Verify Your Brand Email Domain?

Here’s what you get when you verify your brand domain:

* ✅ **Boosted trust** – Emails come from an address that looks clearly branded and official.
* ✅ **Higher open rates** – Influencers are more likely to open emails from recognizable brand domains.
* ✅ **Better visibility** – Branded emails stand out in crowded inboxes.
* ✅ **Cleaner identity** – Your outreach comes from your company’s domain, not a shared system address.

Without verification, your emails will come from a generic system email, which can seem untrustworthy—or worse, get ignored.

***

## 4. What You Need to Prepare Before Verifying?

Before you start the verification process, make sure you have:

1. Access to your **domain DNS settings** — you’ll need to add some DNS records later.
2. A **new third-level domain** created just for Influx, like: `outreach.brandname.com`
3. A dedicated email address using that subdomain, like: `influencer@outreach.brandname.com`

Ask your IT or email admin to set this up for you before you proceed.

***

## 5. Who Can Apply for Domain Verification?

Only the **main admin account (aka “parent account”)** on Influx has permission to request a domain verification.If you're part of a team and don’t see the option, ask your company’s main Influx admin to apply.

***

## 6. How to Verify Your Domain?

Ready to verify? Follow these steps:

{% stepper %}
{% step %}

### Log in to Influx

Click your avatar in the top-right corner, then select **Verify Email Domain**.

<figure><img src="/files/lM3wBUnOenRfwlF9Ma9D" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Submit Your Third-Level Domain

Enter the subdomain you want to verify — something like: `outreach.brandname.com`

Then click **Next**.

<figure><img src="/files/nNSICJCju5QceUvMsuV6" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### View DNS Settings

After submitting, click **View Authorization**. Influx will show you the DNS records you need to add.These include:

* Name
* Type
* CNAME Record
* Main Domain
* Value

<figure><img src="/files/dPjZs89ZF9fgHipdQtdM" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Add the DNS Records

Go to your DNS hosting provider (like GoDaddy, Cloudflare, or Alibaba Cloud) and add the records exactly as shown.

{% hint style="info" %}
**Note:** DNS changes might take anywhere from 10 minutes to 24 hours to take effect.
{% endhint %}
{% endstep %}

{% step %}

### Click "Verify"

Once your DNS records are live, go back to Influx and click **Verify**. If everything is set up correctly, your domain will be verified!

<figure><img src="/files/9gAidg40K00Ef6aX9ZQI" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Start Sending Branded Emails

That’s it! You’re now ready to send emails from your verified brand domain, like: `influencer@outreach.brandname.com`

<figure><img src="/files/UP2Sq4XcSGv81356kb3t" alt=""><figcaption></figcaption></figure>

Your outreach just got a whole lot more professional — and recognizable.
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
**Don’t delete those DNS records** after verification. Removing them will un-verify your domain, and you won’t be able to send emails from it anymore.
{% endhint %}

***

## Final Thoughts

Verifying your brand domain in Influx helps you stand out in every inbox, build trust with influencers, and drive stronger response rates. It’s a simple step with powerful results.

#### Need Help?

| <img src="/files/oHyAxRw6uMztkvgY28XT" alt="" data-size="line">  <support@influx.datech.ai> | <img src="/files/oMCmGb3d7PPLm47NmEfS" alt="" data-size="line">  [WhatsApp](https://wa.me/message/WIQCGJNSFBBUK1) |
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