> For the complete documentation index, see [llms.txt](https://support.datech.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.datech.ai/influx/getting-started/disconnect-tiktok-shops.md).

# Disconnect TikTok Shops

Datech Influx currently does not support disconnecting from TikTok Shop within the app. If you wish to disconnect from Tiktok Shop, you can follow the steps below:

{% stepper %}
{% step %}

### Log in to your TikTok Shop seller center, and navigate to Apps and services > App store.

<figure><img src="/files/AYT24F2g4ILEMELOQOLr" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Click on the three dots on the upper right corner and select My apps and incidents.

<figure><img src="/files/It9mdO8IF2cGDsV4G1t1" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Find the Influx - Affiliate Outreach and Influencer Marketing Platform.

<figure><img src="/files/mMCFPVYzZva4nuca4kKw" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Click on the three dots on the right hand side and select cancel.

<figure><img src="/files/4iwllAJRi3E1XnQNVBqP" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Confirm to cancel authorization.

<figure><img src="/files/CmckvyCkvPusjVBaZEk2" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

{% hint style="danger" %}
**😭 We're sorry to hear that you want to disconnect your TikTok Shop via Influx :(**

If you are experiencing difficulties with the integration process, please feel free to contact us via email (<support@influx.datech.ai>), [WhatsApp](https://wa.me/message/WIQCGJNSFBBUK1) or live chat.

Your feedback is incredibly valuable to us. We genuinely hope to give you the best service. 🤗
{% endhint %}

#### Need Help?

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