Products
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On this page, you can easily manage your products between Shopify and TikTok Shop.
This TAB displays all your Shopify products.
You can filter products by product dimension, SKU dimension, sync status, and Shopify product status.
Product Dimension
: This is the product ID of your item on Shopify.
Product Code: /
Product Title: This is the name displayed for your products on Shopify.
SKU Dimension
: This is the ID of your product variant on Shopify.
: This is the name of your product variant on Shopify.
Sync Status
Sync failed: Products that did not successfully sync to TikTok Shop.
Update failed: Products for which the information update failed.
Synced: Products that have been successfully synced to TikTok Shop.
Not synced: Products that have not yet been synced.
Shopify Product Status
Active: the product details are complete and the product is ready to be sold.
Draft: the product details need to be completed before the product can be sold.
Archived: the product details are complete, but the product is no longer for sale. When you archive a product, it's hidden from your storefront and from the main product list in your Shopify admin.
Sync all products in one click, including product titles, descriptions, media, SKUs, inventory and price.
It's important to ensure that you have filled out all required product information, such as product status, brand, shipping details, and category, before using the Batch Sync feature. If you haven't completed these fields, you'll need to fill them out individually in the pop-up window efore you can sync your products.
You can use category templates to bulk update the required information for products within the same category. Click here to learn How to use Category Templates for Bulk Updating Product Information.
If you can't find a Shopify product in the dashboard or if you've updated product information in Shopify but ShopSync hasn't synced it promptly, try clicking the "Fetch Products" button to retrieve the latest product information.
This product list allows you to manage the product information (product title/ID, product status, auto-sync, product type, price, SKU, inventory, sync status, reason for failure, actions) and variant information (price, inventory, status, actions) that you want to sync to TikTok Shop from multiple dimensions.
Product Information
Product Title: The name and image displayed for your product on Shopify.
Product ID: The product ID for your item on Shopify, which is a string of numbers located above the product name.
Product Status: The status of the product in the Shopify Seller Center, including Active, Draft, Archived.
Auto-Sync: When you enable the auto-sync switch for an individual product, ShopSync will automatically sync any changes you make to the product's title, description, media, SKU information (including inventory and price) in the Shopify Seller Center to TikTok Shop (provided you have enabled the global product auto-sync switch on the settings preference page). If the auto-sync switch for an individual product is disabled, all changes made in the Shopify Seller Center will not be automatically synced to ShopSync and TikTok Shop.
Product Type: The label that describes the group or category to which your product belongs in Shopify.
Price: The selling price of the product on Shopify.
SKU: The number of variants for the product.
Inventory: The total inventory across all variants.
Sync Status: Categorized as Sync failed, Update failed, Synced, Not synced.
Reason for Failure: The reason why the product did not successfully sync to TikTok Shop.
Actions:
Sync: After clicking the Sync button, the system will check the selected products. If any required product information is incomplete, an editing window will pop up, prompting you to provide the missing information. If all required product information is complete, the selected products will be automatically synced to TikTok Shop.
Edit: Click the Edit button to enter the product editing page, where you can customize the required fields for TTS, such as product title, description, media, category, variant information, etc.
For fields common to both Shopify and TikTok Shop, editing is currently not supported; if you need to edit, please return to the Shopify Seller Center.
Variant Information
Product Variant Information: Here, it displays the SKU's image, title, SKU ID (a string of numbers located on the left side above the title), and SKU code (a description located on the right side above the title).
Price: The selling price of each variant on Shopify.
Inventory: The inventory of each variant on Shopify.
Status: The sync status of each variant.
Actions:
Sync SKU: After clicking the Sync SKU button, the system will check the variants of the selected products. If any required product information is incomplete, an editing window will pop up, prompting you to provide the missing information. If all required product information is complete, the selected product variants will be automatically synced to TikTok Shop.
