# How to Map TikTok Shop Products to Shopify Products?

## FAQs:

<details>

<summary><strong>My TikTok Shop already has products. Why do I need to create product mapping?</strong></summary>

ShopSync needs to know the correspondence between your TikTok Shop and Shopify products, for example, which Shopify product corresponds to Product A in your TikTok Shop. Only then can ShopSync help you sync TikTok Shop orders to the Shopify seller center when a user purchases a Product A, and deduct the inventory for Product A. Otherwise, ShopSync will not be able to successfully sync orders from TikTok Shop to Shopify.

</details>

{% hint style="danger" %}
If you enable [auto-sync](https://support.datech.ai/shopsync/getting-started/how-to-sync-shopify-products-to-tiktok-shop#what-is-auto-sync), once successfully mapped, TikTok Shop product information will automatically be overwritten by Shopify product information. For cross-border Shop products, Shopify's product information will override the corresponding TikTok Shop global and local products.

If you do not want TikTok Shop product information to be overwritten, please turn off the auto-sync feature on the 【**Settings】** page before creating a mapping.
{% endhint %}

{% tabs %}
{% tab title="Bulk Auto Mapping" %}

## Bulk Auto Mapping

**To map your TikTok Shop Products to Shopify automtically, follow the steps below:**

{% stepper %}
{% step %}
Navigate to **Products > Unmapped Products on TikTok Shop**.

Here you can see your active TikTok Shop products.

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2FlaeXzWzwe7hAWVuFjVBu%2Fimage.png?alt=media&#x26;token=d86fa761-045f-465e-accf-c852e393e0ab" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Click the **Bulk auto-map** button.

{% hint style="info" %}
Based on consistent SKU names and quantities, Bulk Auto-map feature creates a one-to-one mapping between TikTok Shop products and Shopify products.

If your product has not filled in the SKU name, the batch auto-mapping function will not have to take effect, but [you can do it manually](#manual-mapping-1).
{% endhint %}

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2F0OuyPDIqYQbkGXPuUzg4%2Fimage.png?alt=media&#x26;token=2c9c0b56-3475-437d-b558-990ac7284e00" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Check that if your TikTok Shop products match the Shopify products correctly in the popup window.

The auto-mapping relies on the SKU names you provide in TikTok Shop to find matching Shopify products. If your SKU names are incorrect, it could easily lead to mismatched products.

{% hint style="info" %}
If the correspondence for a particular product is not correct, please switch to [manual mapping](#manual-mapping-1).
{% endhint %}

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2FTgFmRzfGnd0fDuMUhDdH%2Fimage.png?alt=media&#x26;token=857737ed-1ab8-4b19-bb7d-2f63abcb8ce2" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Click on the **Map** button in the lower right corner if you have confirmed that all TikTok Shop products and Shopify products are correctly matched.

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2Fz8dt52RTdavQZLe21x4p%2Fimage.png?alt=media&#x26;token=92520361-bba4-4dcb-ba12-45f55c546afb" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
You will then see a notification in the lower right corner of the page indicating how many products have been mapped and which products have failed to map. For products that failed to map, you can fix the issues based on the error messages provided.

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2Fo7HB1pXtGd89GpAauwP2%2Fimage.png?alt=media&#x26;token=ef87229f-6a6c-45e0-93ee-96ff6d6ea650" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endtab %}

{% tab title="Manual Mapping" %}

## Manual Mapping

**To map your TikTok Shop Products to Shopify manually, follow the steps below:**

{% stepper %}
{% step %}
Navigate to **Products > Unmapped Products on TikTok Shop**.

Here you can see your active TikTok Shop products.

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2FoDg25CPDUVqRClRNg1Uc%2Fimage.png?alt=media&#x26;token=7281ca8e-1d6e-4f82-b515-f7377a571cfe" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Check the TikTok Shop product you need to create a mapping for, then click the **Map** button on the right.

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2F5KJionWHVtyEdz3GzwXe%2Fimage.png?alt=media&#x26;token=f828dc75-ad98-44d3-b8c8-e4f8b99c0391" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
In the pop-up window, find the corresponding Shopify product by searching for the product name, or locate it in the list below, and then click the **Map** button in the lower right corner again.

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2FDOYLztzxKo3gPVdIf5CX%2F20250207105143_rec_.gif?alt=media&#x26;token=993d731b-ae8c-4baf-807f-b3bdcdfc11d5" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
If your TikTok Shop has only one product variant, but your Shopify has multiple variants, you will need to select which Shopify product variant corresponds to the TikTok Shop product variant before clicking the **Map** button in the lower right corner.

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2FoxD6IDyp7ObCu87u3PAp%2Fimage.png?alt=media&#x26;token=942cb590-6651-4fea-b87a-fa40c47f42c7" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}
Once the product mapping is successful, you will see a success message. For products that fail to map, you can fix the issues based on the error messages provided.

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2FgDoG3mWTVwx0ihGwXIFA%2Fimage.png?alt=media&#x26;token=c89487d4-43cb-4e1c-83e7-0c01b22e7004" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}
{% endtab %}
{% endtabs %}

Successfully mapped products will appear in the "[**Products Synced to TikTok Shop**](https://support.datech.ai/shopsync/basics/products#products-synced-to-tiktok-shop-1)" tab. You can update product information through Shopify or ShopSync to synchronize the updated product details to TikTok Shop.

<figure><img src="https://3136277795-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3a41AGgehpFO410co7hV%2Fuploads%2FsWCKKMC2XrOHYThRJqLD%2Fimage.png?alt=media&#x26;token=3423ead7-c7b0-4d0d-b6ea-3e40194b50a0" alt=""><figcaption></figcaption></figure>

{% hint style="danger" %}
It's important to note that ShopSync does not support syncing updated product information from TikTok Shop to Shopify.
{% endhint %}

🎉🎉🎉 Finally, when there are new TikTok Shop orders, ShopSync will automatically sync them to Shopify. After you fulfill the orders on Shopify, the logistics information will also be automatically synced to TikTok Shop, and the order status will be updated without any action needed on your part.

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