# FAQs

<details>

<summary><strong>1. Why is category mapping necessary?</strong></summary>

ShopSync automatically recognizes the categories of your Shopify products, but since the category names in Shopify may differ from those in TikTok Shop, you need to establish a mapping relationship to ensure your products are placed under the correct category in TikTok Shop.

</details>

<details>

<summary><strong>2. Why is the product type on Shopify empty?</strong></summary>

It's possible that you haven't filled out the product type field for your product in Shopify. To do category mapping, please go to Shopify seller center to complete the product type field for your products first.

</details>

<details>

<summary><strong>3. What is Product Type? What is the difference with Product Category?</strong></summary>

* **Product Type:** the label that describes the group or category to which your product belongs in Shopify.
* **Product Category**: labels that are assigned to products or to collections of products. Product categories are selected from [Shopify's Standard Product Taxonomy](https://shopify.github.io/product-taxonomy/releases/unstable/?categoryId=sg-4-17-2-17), which is a predefined and standardized list.

</details>

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