# How to Connect with TikTok Influencers?

Influx offers multiple channels to help you connect and collaborate with TikTok Shop influencers in your niche. Once you’ve created a campaign, identified your ideal TikTok influencers, and added them to the campaign, you can reach out through email, direct messaging (DM), or targeted collaboration plans. Below is a step-by-step guide on how to use each method effectively.

## Method 1: Connecting via EDM

{% stepper %}
{% step %}

### Navigate to Your Campaign

Go to **Campaign** > **Campaign Management** and select the campaign you want to use for influencer outreach.

<figure><img src="/files/tq1XNSgwDKmktgS6n1sK" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Filter Your Target TikTok Creators

Use the filters **Status (Campaign Status)**, **Contact Status**, and **Tag** to narrow down the influencers you wish to invite via email.

Select the influencers and click "**Send Email**" to open the email editor.

<figure><img src="/files/8SzJtgxqhBMIelLnQLXR" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Compose Your Emails

In the email editor, craft your invitation message for collaboration. Influx provides various customization components to help you create a branded and engaging email.

{% hint style="success" %}

#### How to Use the Email Editor?

1. **Apply an Email Template**

Click "**Select a Template**", then click "**Apply**" to populate the email body with a pre-made template. Customize the content based on your brand and product.

![](/files/YuCS95bxqw6rJkceRxiV)

2. **Create a Custom Email**

Drag and drop elements *(buttons, dividers, headers, body text, images, social media icons, and menus)* into the email body.Click an element to edit its style, such as links, colors, size, and margins.To delete an element, select it and click the **delete** button in the top-right corner.

![](/files/9SqwYB0fTgpZm6Zid0JR)
{% endhint %}
{% endstep %}

{% step %}

### Send Your Email

You can further customize your email-sending settings:

* **Schedule Send** – Select a date and time for automatic email delivery.
* **Auto Follow-Up** – If the recipient doesn’t open the email within 24 hours, Influx will resend it automatically.
* **Smart Sending** – Influx analyzes past data to determine the best sending time and automatically optimizes the schedule.

<figure><img src="/files/m4CyydWk1U302zNUBcMO" alt=""><figcaption></figcaption></figure>

Once your email is ready, click "**Send**" to deliver your invitation to TikTok creators.
{% endstep %}
{% endstepper %}

<details>

<summary><mark style="color:purple;"><strong>How to Send Emails with a Branded Suffix?</strong></mark></summary>

To send emails with your branded suffix, refer to **Brand Domain Verification Guide** for setup instructions.

</details>

## Method 2: Connecting via DM (Direct Message)

{% stepper %}
{% step %}

### **Navigate to Your Campaign**

Go to **Campaign > Campaign Management** and select the campaign you want to use for influencer outreach.

<figure><img src="/files/tq1XNSgwDKmktgS6n1sK" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### **Filter Your Target TikTok Creators**

Use the filters **Status (Campaign Status)**, **Contact Status**, and **Tag** to narrow down the influencers you wish to invite via DM.

Select them and click "**Direct Message**" to open the DM editor.

<figure><img src="/files/qygyJzRddMuYhF7ds7WU" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### **DM Editor Fields**

In the DM editor, craft your invitation message for collaboration.

{% hint style="success" %}

#### How to Use the DM Editor?

* **Shop** – Choose the store you want to send the DM from.

  *<mark style="color:purple;">Note: Ensure the store’s region matches the TikTok influencer’s region; otherwise, ineligible influencers will be filtered out.</mark>*
* **Message Type** – Choose between **text-only messages** or **product card messages**.
* **Recipients** – The influencers you selected before opening the DM editor will be pre-selected. Click the "**+**" button to add or remove recipients.

  *<mark style="color:purple;">Note: Some influencers may not be eligible due to region restrictions or missing storefronts.</mark>*
* **Body** – Write the message content.
* **Product Card** – Select a product from the dropdown list, which automatically pulls items from your selected store.
* **Filter Influencers** – Exclude certain influencers from receiving messages by setting these conditions:

  * Exclude influencers who have received **X number of DMs** (range: 1-5).
  * Exclude influencers who received a DM **within the last X days** (range: 1-7).

  *<mark style="color:purple;">Note: Both conditions work as an intersection, meaning only creators meeting both criteria will be filtered out.</mark>*
* **Preview** – View the message in the right panel before sending.
  {% endhint %}
  {% endstep %}

{% step %}

### Send DM Messages

Click "**Send**" to dispatch the DM. The message will sync automatically to the **TikTok Shop seller center**.

<figure><img src="/files/dDrdSgvuHJ8t9E2aZSH3" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Track DM Messages

Go to the **Message Center > DM > Send History** to track your sent messages. Replies from influencers will appear here as well, syncing with TikTok Shop’s seller center.

<figure><img src="/files/MQMUQfY9VN2IfY8VcyvO" alt=""><figcaption></figcaption></figure>

Use **Message Center** to continue conversations and negotiate collaborations

{% hint style="info" %}
TikTok Shop syncs DM messages daily, but you can click the "**Refresh**" button in the top-right corner to manually fetch the latest messages.
{% endhint %}
{% endstep %}
{% endstepper %}

<details>

<summary><mark style="color:purple;"><strong>TikTok’s Official DM Limitations &#x26; Possible Sending Failures</strong></mark></summary>

1. Weekly DM limits apply only to TikTok creators who haven’t replied or who haven’t received a message from you before.
2. Limits reset every Sunday at 12 PM (UTC-8) based on your last 30-day GMV.

<img src="/files/jcdGVDtNp5KipgBvhqzE" alt="" data-size="original">

</details>

## Method 3: Connecting via Targeted Collaboration Plans

You can create and send a **TikTok Shop Target Collaboration** through DM, which will sync to the TikTok Shop seller center.

{% stepper %}
{% step %}

### Navigate to Your Campaign

Go to **Campaign > Campaign Management** and select the campaign you want to use for influencer outreach.

<figure><img src="/files/tq1XNSgwDKmktgS6n1sK" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Filter Your Target TikTok Creators

Use the filters **Status (Campaign Status)**, **Contact Status**, and **Tag** to narrow down the influencers you wish to invite via email.

Select them and click "**Target Collaboration**" to open the collaboration plan editor.

<figure><img src="/files/z3zxed7mlRHXTZgtIuPM" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Fill in the Collaboration Details

> Fields are identical to those in the TikTok Shop seller center.

In the collaboration plan editor, craft your invitation message for collaboration.

{% hint style="success" %}

#### How to Use the Target Collaboration Editor?

* **Target Collaboration Name** – Use your campaign name or customize it. (max: 25 characters).
* **Shop** – Select the store.

  *<mark style="color:purple;">Note: Ensure the store region matches the influencer’s region.</mark>*
* **Product** – Choose the product you want the TikTok Shop influencers to promote. The dropdown will auto-load products from your selected store.
* **Commission Rate** – Set the commission percentage for the influencers.
* **Offer Free Samples** – Choose whether to provide free samples. If enabled, decide between **automatic or manual approval** for sample requests.
* **Message** – Write an introduction to the collaboration offer.
* **Collaboration Valid Until** – Set the expiration date for the invitation.
* **Contact Email** – Provide your business contact email.
  {% endhint %}
  {% endstep %}

{% step %}

### Send the Targeted Collaboration Invitation

Click "**Create**" to send the targeted collaboration invitation.

<figure><img src="/files/IdR1szdYwgkSIwnvdAKH" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Track the Collaboration Request

Check **Message Center > DM > Send History** to track the invitation’s status.

<figure><img src="/files/adQFc0rYhGQ7rATcXxkY" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Invitations sent via Influx will sync to **TikTok Shop’s Affiliate Center**, where you can also review them.
{% endhint %}
{% endstep %}
{% endstepper %}

## Conclusion

Influx provides a seamless way to connect with TikTok influencers through multiple channels — email, DM, and targeted collaboration plans. By leveraging these methods, you can efficiently build influencer partnerships and grow your brand’s presence on TikTok Shop.

#### Need Help?

| <img src="/files/oHyAxRw6uMztkvgY28XT" alt="" data-size="line">  <support@influx.datech.ai> | <img src="/files/oMCmGb3d7PPLm47NmEfS" alt="" data-size="line">  [WhatsApp](https://wa.me/message/WIQCGJNSFBBUK1) |
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