How to Verify Brand Email Domain？

Want your outreach emails to stand out in a crowded inbox? Verifying your brand email domain with Datech Influx helps you send emails that not only look professional but also reflect your brand identity. This step-by-step guide will walk you through everything you need to know — from what a domain is to how to get verified and start sending emails from your brand domain.

1. What Is an Email Domain?

Say your email address is:

[email protected]

In this case, brandname.com is your domain — specifically, a second-level domain. It is the core identifier for recognizing the brand identity.

[email protected]

2. Why You Can’t Verify a Second-Level Domain?

If you try to verify a second-level domain (like brandname.com) with Influx, it will override your current email service for that domain — which could break all your existing email accounts. That’s why it’s crucial to use a new third-level domain (like cc.brandname.com) dedicated to Influx. This keeps your regular brand email system running smoothly, while giving Influx its own branded sender domain for influencer outreach.

For example:

[email protected]

This way, only Influx handles emails sent through that subdomain.

3. Why Should You Verify Your Brand Email Domain?

Here’s what you get when you verify your brand domain:

• ✅ Boosted trust – Emails come from an address that looks clearly branded and official.

• ✅ Higher open rates – Influencers are more likely to open emails from recognizable brand domains.

• ✅ Better visibility – Branded emails stand out in crowded inboxes.

• ✅ Cleaner identity – Your outreach comes from your company’s domain, not a shared system address.

Without verification, your emails will come from a generic system email, which can seem untrustworthy—or worse, get ignored.

4. What You Need to Prepare Before Verifying?

Before you start the verification process, make sure you have:

1. Access to your domain DNS settings — you’ll need to add some DNS records later.

2. A new third-level domain created just for Influx, like: outreach.brandname.com

3. A dedicated email address using that subdomain, like: [email protected]

Ask your IT or email admin to set this up for you before you proceed.

5. Who Can Apply for Domain Verification?

Only the main admin account (aka “parent account”) on Influx has permission to request a domain verification.If you're part of a team and don’t see the option, ask your company’s main Influx admin to apply.

6. How to Verify Your Domain?

Ready to verify? Follow these steps:

1

Log in to Influx

Click your avatar in the top-right corner, then select Verify Email Domain.

2

Submit Your Third-Level Domain

Enter the subdomain you want to verify — something like: outreach.brandname.com

Then click Next.

3

View DNS Settings

After submitting, click View Authorization. Influx will show you the DNS records you need to add.These include:

• Name

• Type

• CNAME Record

• Main Domain

• Value

4

Add the DNS Records

Go to your DNS hosting provider (like GoDaddy, Cloudflare, or Alibaba Cloud) and add the records exactly as shown.

Note: DNS changes might take anywhere from 10 minutes to 24 hours to take effect.

5

Click "Verify"

Once your DNS records are live, go back to Influx and click Verify. If everything is set up correctly, your domain will be verified!

6

Start Sending Branded Emails

That’s it! You’re now ready to send emails from your verified brand domain, like: [email protected]

Your outreach just got a whole lot more professional — and recognizable.

Final Thoughts

Verifying your brand domain in Influx helps you stand out in every inbox, build trust with influencers, and drive stronger response rates. It’s a simple step with powerful results.

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